Vivisimo Customer Support is committed to making your Information Optimization (IO) or Customer Experience Optimization (CXO) implementation a success.  We are a team of experienced, savvy engineers who will work with you to answer your questions and resolve issues. We’re here to help you get over hurdles, listen and understand your feedback, and get back to you right away when you need help. Vivisimo Global Customer Support delivers:

• Responsive customer support, with newly expanded business hours to meet the needs of your business
• After-hours critical issue assistance, 24 x 7, 365 days per year – please call us after hours
• Installation and upgrade assistance
• Troubleshooting , with escalation to the Vivisimo Engineering and Vivisimo Professional Services teams
• How To question guidance