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Archived Webinars

Enterprise Search Overview Break Through Your Information Silos: Insights Into Search Vendors (8 December 2011) Ninety percent (90%) of your critical organizational information is missing: information that you need to devise targeted strategies, streamline operations and personalize your customer experience. In today’s economy, uncovering and leveraging this information is vital to bridge the gaps and gain any competitive advantage. How do you intend to break through your information silos to find essential business information? Finding the right solution to capture and maximize your information is mandatory. Guest speaker Leslie Owens, Forrester Research, Inc. Senior Analyst, discusses her evaluations on enterprise serach vendors. Access Archived Webinar

Create a Competitive Advantage with Customer Experience Optimization (27 April 2011) Customer experience optimization requires real-time access to holistic information; this enables essential agility for focusing on the customer’s priorities. This dynamic view of your customer’s world in real-time transforms your sales and service professionals into a team of trusted advisors and gives your organization a competitive advantage. In fact, research shows that 81% of organizations with strong capabilities and competencies for delivering customer experience excellence outperform competitors. Learn how you can better utilize information to create a competitive advantage with Customer Experience Optimization. Access Archived Webinar

Reducing Costs through Customer Experience Optimization (5 April 2011) Rock Arkie, senior vice president of services and support for Vivisimo, discusses solutions for the ongoing issue of CXO, or customer experience optimization. As Arkie explains it, companies across the country suffer $1.4 trillion annually in lost productivity by not optimizing their customer interactions. Vivisimo offers advice to companies on enhancing how customers share and access timely and relevant information to increase client loyalty. Access Archived Podcast

Vivisimo Information Optimization Webinar: Sharing Data and Knowledge through Secure Unified Access (22 April 2010) In this webinar, Vivisimo explores the issues that prevent most agencies from utilizing the true value of their information. We are pleased to have Karen Higgins of The Johns Hopkins University Applied Physics Laboratory (JHAPL) discuss the use of Vivisimo Velocity at JHAPL to increase knowledge re-use and collaboration by providing the lab's 4,500 employees with secure, unified access to content, project and expertise information across its many internal applications. Access Archived Webinar

Vivisimo Information Optimization Webinar: Transparency and Collaboration within the Federal Government (18 March 2010) USGS will cover how information can be dynamically assembled to provide greater access and collaboration and Bob Carter, General Manager of Vivisimo Public Sector, will present how Vivisimo’s Information Optimization solutions can help meet your mission to drive greater transparency and collaboration while improving process efficiencies. Access Archived Webinar

The Sky’s The Limit: Using Social Search to Deliver Web 2.0 To The Air Force A KMWorld Magazine Web Seminar Sponsored by Vivisimo Join the Air Force, AMR and Vivisimo to learn: how the Air Force is using social search to jump-start collaboration among service members, how enterprise search provides the “glue” that enables others in your organization to tap into your existing work—and eliminate rework, how to leverage the Air Force’s lessons learned for the enterprise, and other practical Web 2.0 technologies and tips that companies can use. Access Archived Webinar

From Vision to Reality: Enterprise Search at Procter & Gamble, A KMWorld Magazine Web Seminar Sponsored by Vivisimo (9 September 2008) In this web seminar, you'll learn: practical steps to take when developing an enterprise search strategy, how one leading company transformed enterprise search into a strategic asset for its employees, and lessons learned from implementing enterprise search in a global organization. Access Archived Webinar Slides