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Vivisimo Events
- 2012 Customer Care Leadership Forum
Dallas, TX
February 29, 2012
- Gartner Customer 360 Summit
Orlando, FL
March 14-16, 2012
- Forrester Technology Sales Enablement Forum 2012
San Francisco, CA
March 19-20, 2012
- Next Generation Customer Experience
Green Valley Ranch Resort and Spa, Las Vegas, NV
March 26-28, 2012
- Forrester Customer Intelligence Forum 2012
Los Angeles, CA
April 18-19, 2012
- EBF 2012: Retail Banking Technology & Strategy
Royal Garden Hotel, London, UK
May 8-10, 2012
- Enterprise Search Summit Spring 2012
New York, NY
May 15-16, 2012
Sponsor/Organizer: Information Today, Inc.
- Consero Customer Experience Forum
Sheraton Wild Horses Pass, Phoenix, AZ
September 9-11, 2012
Vivisimo TweetChats
- #CXO TweetChat: Building an Effective Customer Feedback Program to Increase Customer Loyalty
February 6, 2012 — 12 PM EST
Guest: Bob Hayes, Customer Experience Strategist/Analyst
- #CXO TweetChat: Measuring the Call Center Customer Experience
February 13, 2012 — 12 PM EST
Guest: Barry Dalton, Senior Vice President and General Manager, Multi Channel Customer Engagement at Telerx Topic
- #CXO TweetChat: None Due to Observed Holiday
February 20, 2012
- #CXO TweetChat: How to Win Customer and Influence WOM
February 27, 2012 — 12 PM EST
Guest: Stan Phelps, Chief Solutions Officer at Synergy Events and Author of "What's Your Purple Gold Fish"
- #CXO TweetChat: Where does Customer Centricity Begin?
March 5, 2012 — 12 PM EST
Guest: Maz Iqbal, Head of Customer Experience Innovation at Portal, Principal at Dynamica Consulting Group
- #CXO TweetChat: Shaping Loyalty: Strategies for Creating Loyalty Programs
March 12, 2012 — 12 PM EST
Guest: Myra Golden, Owner, Myra Golden Seminars Co-Author of “Beyond WOW! The Service Leadership Approach to Exceptional Customer Service”
- #CXO TweetChat: Building a Memorable Brand Experience
March 19, 2012 — 12 PM EST
Guest: Jim Joseph President of Lippe Taylor, Author of "The Experience Effect" Series, and Professor at NYU
- #CXO TweetChat: Creating Loyalty with Effective Communication
March 26, 2012 — 12 PM EST
Guest: Richard Shapiro President, The Center For Client Retention and Author of "The Welcomer Edge: Unlocking the Secrets to Repeat Business"
- #CXO TweetChat: How Big Data Impacts VOC
April 2, 2012 — 12 PM EST
Guest: Nancy Porte, Vice President, Customer Experience at Vovici
- #CXO TweetChat: The Pillars of Customer Experience
April 9, 2012 — 12 PM EST
Guest: Pete Bosse, Founder/VP Marketing at Leaders in Marketing
- #CXO TweetChat: Shifting to Proactive Customer Engagement
April 16, 2012 — 12 PM EST
Guest: Derek Martin, Director of Relationship Care, Global Consumer Card Sales, Retention, Capabilities and Strategy, American Express
- #CXO TweetChat: Creating Cross Functional Buy-In for Your CX Programs
April 23, 2012 — 12 PM EST
Guest: David Mitzenmacher, Chief Customer Officer at Volusion
- #CXO TweetChat: Intelligent Relationships: Using Customer Data to Foster Retention
May 14, 2012 — 12 PM EST
Guest: Tammy McCleod, VP and Chief Customer Officer at Arizona Public Service
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