25 August 2011

Vivisimo's CXO Named Trend-Setting Product
for 2011 by KMWorld

CXO's Recognition Marks Vivisimo's 6th Appearance on KMWorld's Trend-Setting Products List

Pittsburgh, PA — Vivisimo, the leader in Information Optimization, announced today that the Customer eXperience Optimization (CXO) solution has been chosen as a Trend-Setting Product for 2011 by KMWorld marking the 6th appearance for Vivisimo on the list. The KMWorld Trend-Setting Products are chosen by a diverse panel of knowledge management practitioners, theorists, analysts, vendors and their customers and colleagues that honor innovation. Vivisimo will appear with other honorees in the September issue of KMWorld.

"Vivisimo's repeated selection to our trend-setting list is a testament to the company's continued innovation and dedication to the positive customer experience," said Hugh McKellar, KMWorld editor-in-chief, "This year more than 800 products were assessed by our diverse judging panel and all products selected demonstrate clearly identifiable technology breakthroughs that serve the vendors' full spectrum of constituencies, especially their customers."

CXO is a single solution that allows customer facing professionals to find the proper information regardless of type, location, or platform across an enterprise allowing them to provide the best customer service possible. As one of the first solutions to correctly address the needs of sales and customer service departments, CXO also has capabilities similar to social networking sites that allow customer facing professionals to notate and rate information assets in real time.

"Being included on KMWorld's Trend-Setting Products list for an unprecedented 6th time is a result of our unrelenting attention to knowledge management for customer facing professionals," said Tracey Mustacchio, Vice President of Marketing at Vivisimo. "Information overload is the most severe it has ever been and we take pride in innovating solutions to help customer facing professionals overcome obstacles pertaining to information overload and search."

About KM World
KMWorld is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes—and subsequent success stories—that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc.

About Vivisimo, Inc.
Vivisimo provides enterprises with information optimization solutions that help maximize the business value of information.  Unlike traditional information management products, Vivisimo’s innovative solutions help end-users find and take advantage of all appropriate and available information, regardless of source, location or type. Vivisimo’s innovative technology is delivered with a focus on end-user satisfaction and application control through easy-to-use interfaces, flexible security management and a modern architecture that enables quick deployment. Vivisimo products are available as standalone information optimization applications or as OEM versions embedded within partner applications and solutions. Vivisimo serves its clients from headquarters in Pittsburgh, USA, and through partners around the world. Visit Vivisimo.com for more information and the Information Optimized Blog at informationoptimized.com.  

Contact: David Splivalo, Freestyle PR, 515.223.4343