Customer Service
Power to the People:
Expertise
Search
in the Enterprise
Nearly everyone is talking about bringing social networking into the enterprise. But talk is cheap. What practical steps can organizations take to make work easier for employees—while also impacting the bottom line? The answer is enterprise search. Through search-created mash-ups, users can quickly and easily find topic experts in their organizations. How does it work? Download “Power to the People: Expertise Search in the Enterprise,” compliments of Vivisimo.
